1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During holidays, promotional events, or periods of high order volume, processing times may be slightly longer.

2. Shipping Methods & Delivery Time

We offer standard shipping for orders within the United States.

• Order Processing: 1–3 business days
• Standard Shipping: 5–8 business days
• Estimated Total Delivery Time: 6–11 business days

Delivery estimates begin after an order has been successfully processed and shipped. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, and other unexpected circumstances.

3. Shipping Carriers

We may use trusted shipping carriers to deliver your orders, including:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The shipping carrier is selected based on the delivery destination, package size, and available shipping services. Carrier availability may vary by order.

4. Shipping Costs

Shipping costs, if applicable, will be displayed during checkout before payment is completed.

Any free shipping promotions or special delivery offers will be clearly stated on the website and are subject to the terms of the promotion.

5. Order Tracking

Once your order has been shipped, a shipping confirmation and tracking information will be provided when available.

Please allow some time for tracking information to become active after the carrier receives the package.

6. Shipping Delays

Although we work to deliver orders within the estimated timeframes, delays may occur due to severe weather, holidays, carrier disruptions, incorrect shipping information, or other circumstances beyond our control.

We appreciate your patience and understanding when unexpected delays happen.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please request a correction as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

8. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, the issue will be reviewed according to the applicable carrier procedures and our store policies.

9. Delivery Confirmation

Once the carrier confirms delivery to the shipping address provided at checkout, the order will be considered delivered according to the carrier’s tracking records. Any delivery disputes will be reviewed based on the available shipping information and applicable consumer protection laws.

Thank you for shopping with us. We appreciate your trust and look forward to delivering comfortable and stylish clothing for your little ones!